Communicating Blindfolded CD

Practical tips for success in sales and service for the telephone

(check for special offer below)

You want to communicate more effectively over the telephone;

or you manage someone who needs to acquire this all-important skill.

Yes, you CAN be successful selling or servicing over the phone!

Here are the 6 keys to success in "blindfolded" communication:

• Be Not Afraid of the Phone!
  • Increase your comfort zone quickly, easily.
  • Adjust your message to the medium to get the results you want..
  • Avoid the pitfalls - communicate with confidence.

• Getting people to pay attention.
  • Use listening - yours and theirs - to best effect.
  • How "blindfolded" communications affect your listening skills.
  • What to do about it.

• Your voice is your fresh pressed suit!
  • Image is everything - how to put your best voice forward.
  • Develop the your vocal skills.

• Create a successful "telephone" presence through your words and voice.
  • Why a telephone presence matters.
  • Image Check: how are you perceived?                                               
  • Develop a compelling presence.           

            

• Voice mail can work for you
  • Tips to increase response
  • Use voice mail to your advantage and turn make a great turn-around.

    This CD shows you how.

• Making it easy to do business with you
  • Many companies make it difficult to do business with customers without realizing it.
  • How to create a favorable environment.

                                                                                   and much more!

What separates people who use the telephone to their advantage from those that don't? Is it voice, is it words, is it listening? Or some magic combination? The skills laid out in this CD will help you improve your ability to communicate effectively and successfully on the telephone. Use the tools laid out in "Commucating Blindfolded" and get the results you want!

What do we mean by "communicating blindfolded"?

When we use the telephone, we have no visual images. We only have words and voice. It's like having a conversation with someone with a blindfold over your eyes.

Receive one free Telephone Action Planner with your order.

The Telephone Action Planner will help you recognize the different behavior styles as they are "heard" over the telephone.  An invaluable tool for successful telephone communications.

Only $29.95 for the CD

(plus the free Telephone Action Planner)

Order it now

*offer good for one free Action Planner, not packaged set of 25 as sold elsewhere on this site.