Here are Testimonials from a broad section of KRG Communication Group's Clients:
I have had professional dealings with Jo Ann Kirby for two years at the Russ Berrie Institute for Professional Sales at William Paterson University and have found her to be one of the most capable Sales Professionals I have met over my 25 years in sales. I have always found her to be skilled, relevant and dynamic. She is an expert in sales and she has that remarkable ability to relate so well to her audience that participates in her Sales Programs. Any firm is fortunate to be able to utilize her expertise and work with her.
Tony Carter, Ph.D, J.D.
Author of Customer Advisory Boards.
Your enthusiastic and energetic presentation was just what we needed to start the new year off right! The topic was of great importance. It was very helpful how you broke down the whole process into steps, helping us to look at everything from the style of communications to the preparation involved. The exercise you provided was great and everyone enjoyed the interaction. I'm confident we all left the meeting better prepared for our next encounter with "Blindfolded" Communication!
Professional Services Group Facilitator
NJ Dept. of Labor
I am a sole proprietor of a small massage therapy business and had been thinking of exploring the expansion of my business through cold calling. Not having a lot of experience with this type of marketing, I thought that I would like to find someone to help me with my telephone sales style. I had the pleasure of meeting Jo Ann Kirby of KRG Communications several months back. I was quite impressed by her professionalism and expertise in the field of telephone sales and customer service.
I can't begin to tell you how much I learned in the 2 one-hour Teleclasses I took. The information that was presented was so interesting, stimulating and thought-provoking that I'm actually excited about doing cold calls now. I can honestly say that I believe the "Blindfolded Communication" course should be taken by any individual or corporation that deals with customers, prospects, or colleagues on any level via the telephone. KRG Communications Group goes above and beyond to provide outstanding educational tools that will be invaluable to your organization.
Regina McLoughlin, NCMT
Since 2002, KRG Communications Group has been an invaluable sales/marketing partner for Evaluation Services. They have directly assisted us with market analysis, hiring new employees, training existing employees in sales and customer relationship managements skills, writing copy for sales literature, and surveying existing clients. Our relationship with KRG gives our access to a broad range of expertise and services without have to add additional employees to our payroll.
Charles S. Rossmann
Chief Operating Officer